What can we help with?

Practical answers for planning safely, plus a direct route to EpicEncore support.

Is my planned trolley a retailer cart?

No. It is a private list on this device. TrolleyPilot cannot place an order, spend money or change a retailer account in this release.

How does TrolleyPilot use energy targets?

You provide each target. We use roughly 32% as an evening-meal guide and scale suggested portions. The figures are estimates, not medical advice.

What should I do about an allergy?

Add the allergen to every affected household member. TrolleyPilot removes recipes that declare it, but ingredients and products can change. Always check labels, substitutions and preparation environments.

Where is my data?

Household, plan and trolley data remain in this browser or app storage until approved account sync is introduced. Use More → Delete local data to remove it immediately.

Service and security

Check EpicEncore service status. Report a suspected security issue privately to support@epicencore.io without including credentials or sensitive household data.

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